Survey Shows Nursing Student Satisfaction on the Rise

Posted: August 23, 2006 at 1:00 am, Last Updated: November 30, -0001 at 12:00 am

By Lori Jennings

Faculty and staff in the College of Health and Human Services (CHHS) are celebrating their recent success – two years in the making – in increasing undergraduate nursing student satisfaction survey scores.

The just-released survey data reveals a dramatic spike in overall student satisfaction with the program, faculty and classes.

“Our primary responsibility lies with educating students and having them be part of a program that they deem valuable and also enjoy,” says Shirley Travis, dean of CHHS. “These survey results demonstrate that we are now meeting those goals better than ever.”

The annual survey was administered to more than 100 undergraduate nursing students and is sponsored by the college to help faculty members understand the elements of the program that are working well and those that need improvement.

“Two years ago the survey indicated that a trend toward student dissatisfaction was emerging in certain aspects of the program,” says Goodlett McDaniel, associate dean in CHHS and the chair of the Program Evaluation Committee that monitored the data. “In response, School of Nursing faculty launched a task force charged with improving the perceptions of the students about their program.”

The survey, known as the Nursing Education Exit Assessment, is administered in the spring by Educational Benchmarking Inc. Survey data are used to evaluate learning outcomes, effectiveness of institutional resources and the overall educational experience of graduates. Typically, more than 100 schools with nursing programs participate.

According to McDaniel, satisfaction with Mason’s undergraduate nursing program exceeded the average scores of all institutions measured for seven of the 10 categories in the survey. The greatest student satisfaction was found in the areas of overall program effectiveness; technical skills; professional values; classmates; faculty and administration; course lectures; and interaction and quality of nursing instruction.

“These scores are a tribute to the hard work of the faculty members on the task force who were committed to creating a positive and enriching environment for our undergraduate nursing students,” he adds.

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