Everyday Hero: Lorenzo Newman

Posted: June 9, 2005 at 1:00 am, Last Updated: November 30, -0001 at 12:00 am

By Jocelyn Rappaport

Editor’s note: This Daily Gazette feature profiles key people at Mason who “make it happen.”

Name: Lorenzo Newman (nickname Lonzo)

Years at Mason: Four

Current Position: Dining Services, Arlington Campus

What He Does: Newman does it all. He cooks, cleans, delivers food, and works as the cashier in the Mason Café. His smiling face and presence can be felt in every building on the Arlington Campus, especially when he is delivering food to an event or bringing supplies back to Dining Services after an event.

What He Did before Coming to Mason: Before joining Mason, Newman, who was born in Hyattsville, Md., worked at Randolph Shepherd’s Snack Bar at the Old Post Office Building in Washington, D.C. Elaine Newman, who works in Mason’s Parking Services and is married to Newman’s grandfather, told him about the position available at Mason.

On His Good Nature: Newman gives credit to his family for instilling within him his enthusiastic spirit and his consistent ability to care about others. He says, “I enjoy helping others and making them laugh and smile.”

Lorenzo Newman
Lorenzo Newman
Photo by Jocelyn Rappaport

What He Does for Fun: Music and philosophy are two things that bring much pleasure to Newman. He enjoys music of the ’60s, ’70s, and ’80s, and particularly likes the O’Jays as well as Tupac Shakur. “I enjoy questions, so I find philosophy fascinating,” he explains.

What He Recommends to Eat at Mason Café: “The steak and cheese sandwich. It’s good. I could eat it every day.”

His Everyday Hero: His pastor, James Mills. Newman says, “He reminds you of what’s important.”

What People Say about Him:

“I’ve recently conducted some focus groups at the Arlington Campus, and the one consistent thing I heard from every possible customer was ‘Lorenzo is great!’ He is everyone’s favorite face at Mason Café, and we are lucky to have him as a model of customer service.”

—Michael Galvin, director of marketing and community affairs, Dining Services

“He’s a really great guy and does really good work for us.”

—Ryan Smith, Arlington Campus Events Coordinator, Events Management

“I have so many good things to say about Lorenzo: He’s unfailingly courteous and professional; he always has a kind word for you; he has a great sense of humor; he goes out of his way to help people get whatever they like to eat; he’s very customer-oriented. He’s just a wonderful, positive reflection on the university. Sometimes I go over there [to the café] just to get a Coke and say hi to Lorenzo.”

—Melissa Bergsten, Admissions Coordinator, School of Law

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