Siegel Is November Employee of the Month
Posted: November 1, 2004 at 1:00 am, Last Updated: November 30, -0001 at 12:00 am
Lynn Siegel, the office manager for the Academic Advising Center, is November Employee of the Month. Her job includes managing the front desk services, monitoring the budget, supervising the student and support staff, and assisting the director with other administrative tasks. In addition, she schedules the guest speakers and the technological resources for all five sections of the UNIV 100 courses, and she initiates special projects.
“She always goes well beyond her job description to make our office a pleasant place to work and to assure that our student population is well served,” says Nancy Dickerson, director of the Academic Advising Center. “Lynn is an exceptional employee who continually and consistently places the needs of the students and the office first and foremost.”
Specifically, Dickerson says, Siegel “has taken on more and more responsibility and demonstrated her creativity by improving the ways we communicate with our undeclared student population. She has successfully produced letters, list servs, brochures, and other informational pieces; this type of activity is not included in her job description. She worked with other staff to continually update our web site and online student and advisor handbooks. The effort has resulted in our student population being well prepared for advising and registration.”
The project most mentioned in the letters nominating Siegel for Employee of the Month is the PowerPoint presentation she and one of the advisors produced for incoming undeclared freshmen to view when they arrive for their first advising appointment.
“This presentation assures that all new students receive the same basic academic information and frees the advisors to spend more one-on-one time with students focusing on their individual needs and requirements,” says Dickerson.
Another example of Siegel’s creativity is the written pieces she designed for the center’s mailings and a link she created for the web page to encourage new students to take advantage of the opportunity to come for pre-orientation advising. “The materials are attractive and professional looking, and have been well-received by the students. She is a very effective communicator,” Dickerson says.
Siegel also hires and trains student office workers. “She created training manuals and materials to assure that the student workers are competent, can make appropriate referrals, and answer the multitude of questions that are asked by our clients,” Dickerson says.
“Lynn is also an excellent listener and friend. She gives good counsel and is a great person to bounce ideas off of when needed,” says Debbie Bohn, academic advisor.
Siegel has been at Mason for 14 years. Her first position was in the Center for Service and Leadership before she joined the Academic Advising Center more than 8 years ago.
“Originally, I came to work here because it was close to my son’s school,” Siegel says. “But I have stayed here because I enjoy working in the university atmosphere.” What she likes most about her job is “working with our staff of wonderful and dedicated people and for a supervisor who is open to new and creative ideas.” Her goal is to continue to develop new and exciting office projects.