Recognition Program Adds New Awards

Posted: June 17, 2004 at 1:00 am, Last Updated: November 30, -0001 at 12:00 am

Starting July 1, the university Awards and Recognition program will offer two new awards that broaden the scope of recognition, and will change some award amounts to improve the allocation of program funding. The Human Resources and Payroll (HR) recognition program has also instituted Retirement Connection.

The Exceptional Support Award, which replaces the Citizenship Award, recognizes those employees whose daily efforts contribute to the smooth operation of their departments. These ‘unsung heroes’ have excellent customer service skills, initiative, enthusiasm, commitment, and energy. Up to 15 awards of $250 will be given at each of the semiannual awards ceremonies. The Exceptional Support Award may be received only once every two years.

Nominations for the new Exceptional Support Award are due in HR by July 16, as are nominations for the existing Outstanding Achievement Award. Also, nominations for the Customer Service Award are due in HR by Monday, June 21. This award is presented to an individual or group for contributions to the enhancement of quality customer service at George Mason, as described in the June 9 Daily Gazette article.

The other new award, the Team Excellence Award, will be bestowed annually at the winter awards ceremony. Selection is based upon outstanding performance and results for group achievement. Criteria include delivering exceptional customer-oriented services, saving cost and/or time, maintaining high safety standards, combining talents of separate units, and encouraging teamwork in the workplace. Up to $500 will be awarded.

A recently implemented recognition program is the Retirement Connection, which helps people stay in touch after they retire from George Mason. Within a few weeks of leaving, the retiree receives a packet containing congratulatory letters from President Alan Merten and the Staff Senate, a wide array of complimentary tickets and services, and information about the retiree ID.

Other changes in the recognition program include reduction in the amount of the Individual Impact Award to a minimum of $75 and a maximum of $200. The Outstanding Achievement Award amount is now $500, and the Quality Customer Service Award remains at $500.

Administrative faculty and classified and wage employees are eligible for these awards. Nomination forms are on the Human Resources web site under Forms and Materials. For more information, contact Martha Reiner, 703-993-2739.

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