Student Health Services Installs Innovative Check-In Software

Posted: December 3, 2002 at 1:00 am, Last Updated: November 30, -0001 at 12:00 am

By Ashleigh Puryear

George Mason has partnered with Nuesoft Technologies Inc. to provide a first-of-its-kind Student Self Check-In module for the Health and Wellness Center. Proposed by Director Mary Ann Braun, the electrical medical system uses state-of-the-art technology to integrate and automate operational support. The software was installed in October, making George Mason the first university in the nation with such a system.

“We are using computer technology for meeting, greeting, scheduling, registering, and helping students through the system in a more efficient manner,” says Braun.

The new module helps to reduce long lines at the front desk and streamline the check-in process, shows arrivals at remote terminals instantly, automates the intake forms, ensuring that all the correct forms are filled out prior to the student’s visit, and creates an orderly system for storing and retrieving the intake form information.

With this new module, students who come to the health center lobby can log in with a password or swipe their university identification card at a terminal. After the student is authenticated, they are checked in for their appointment. Then, intake forms with appointment reasons are correlated. The intake form will print out automatically at a designated printer in the clinical area. The system can also determine if certain required forms are missing, and will display that form for the student to complete.

After the student completes the necessary forms, the system alerts the front desk staff that the student has completed the forms, routes the student’s forms to a printer for the receptionist to file, and alerts the health care professional they are seeing that they are ready.

The Health and Wellness Center clinic averages approximately 10,000 annual patient visits, with about 55 visits per business day for routine clinical visits and requests for immunizations.

“We were struck by the vision of Mary Ann Braun when she first proposed this system to us, as well as the energy and enthusiasm that she and her staff brought to this project,” says Linda Gibson, Neusoft president. “We worked hand-in-hand with them to develop a sensible, pragmatic, and highly efficient model. Students at George Mason will benefit directly from the service that this model can provide for them. Many of our other clients are very excited about this concept, and we fully anticipate that dozens of schools will be adopting this very progressive and forward-thinking model.”

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