SPAM Reflects on Past Year, Focuses on Future
Posted: July 13, 2001 at 1:00 am, Last Updated: November 30, -0001 at 12:00 am
Conducting a university-wide support services survey, developing an administrative policy on project management, and creating a web site are among the many accomplishments over the past year for the Special Projects and Analysis for Management (SPAM) group. In a recent presentation to President Alan Merten, the committee discussed key highlights over the past 12 months and outlined its goals for the future.
The support services survey sent out in September 2000 was completed by 1,215 university employees, a response rate of more than 50 percent. The results were used to identify the top 10 and lowest five services provided at George Mason. It was the first survey, which is distributed every two years, to be conducted via the Internet.
The project management policy, which is in the final stages of development, is being created to ensure that university projects will be reviewed and approved with respect to objectives, cost, risk, and schedule.
Other issues the SPAM group worked with include charge backs, pagers, students account waivers, home equipment accountability, automobile inventory and usage, leave balances, and calling cards.
In the future, the goal of SPAM is to “develop and continually improve business policies and procedures, and to provide an institutional forum to address administrative issues,” says Ken Hubble, internal audit director and chair of the group. Topics on SPAM’s 2001-02 agenda include the development of a university conflict of interest policy, reviewing the exit interview process, completing an inventory and cost analysis for university utilities, identifying responsibility centers for enhanced reporting responsibilities, and analyzing resource support required for university events.