Miller Wins Mary Roper Award

Posted: May 8, 2001 at 1:00 am, Last Updated: November 30, -0001 at 12:00 am

LuAnn Miller, undergraduate program assistant in the Department of Public and International Affairs, has been named the first recipient of the Mary Roper Award for Outstanding Staff Service in the College of Arts and Sciences (CAS). Mary Roper, administrative assistant to the chief of staff, worked in the Biology Department and the CAS dean’s office for 14 years. This award honors a classified staff member who has shown outstanding service in support of the core goals of the college–improving the quality of the liberal arts experience for all students, increasing the capacity for noteworthy and innovative scholarship, and creating and strengthening external relationships. The recipient directly supports the mission of the department or college through his or her work with faculty, students, staff, or the greater university community.

Miller has been with the university for more than 14 years. In her current role, she provides information and guidance to the department’s undergraduate majors, who number more than 1,000 in three different degree programs. She designs orientation sessions for new students, works closely with other departments to solve problems and create opportunities for students, and supports 33 full-time faculty with timely information and guidance on policies. Says one nominator, “She has been a source of stability during times of transition in the department.”

Another nominator wrote, “There is almost always a student at LuAnn’s desk. I have never heard a student criticize LuAnn, and I have heard many, many students praise her for being helpful and giving them accurate advice. Her rapport with students not only benefits the department, but also the college and university as a whole because of the goodwill generated.” Another wrote, “LuAnn handles many essential tasks that others would rather not do, including the department budget, correcting mistakes in the Student Information System, handling grade sheets, and assigning office space. Last fall, LuAnn really exceeded her normal work pace by covering the responsibilities of three vacant administrative positions. For several weeks she handled those jobs and hers, without letting any students slip through the cracks.”

“The college is proud to name her the first recipient of this new award,” says Daniele Struppa, dean of CAS. “Staff like LuAnn Miller and Mary Roper directly and profoundly impact the university. We thank them for their commitment.”

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