Parking Services Working to Improve Its Reputation

Posted: April 2, 2001 at 1:00 am, Last Updated: November 30, -0001 at 12:00 am

By Jeremy Lasich

This is the first feature story of a five-article series exploring services that received low ratings on the support services survey conducted last fall, and how those services have improved since that time.

When the words “parking services” are mentioned at George Mason and other universities throughout the country, the first thought that comes to many people’s minds is not always positive. But Ken Bumgarner, associate vice president for University Services, is trying to change that.

“Unfortunately, parking is never going to be 100 percent convenient for everybody, but we are always looking at how we can improve all areas of Parking Services,” says Bumgarner. “The most common complaint we receive is that there is not enough parking, but that’s not true. There are always plenty of spots available, but they are usually in lots a little further away from campus.”

Parking Services is implementing a number of new services to ease the stress of commuting and to provide greater convenience for daily campus activities. A 300-car parking deck expansion has opened on the Fairfax Campus, and with it comes a new 20-minute drop off option. People needing to run quick errands may enter the deck and park for 20 minutes without being charged. In addition, another deck option for car-pooling will be announced this spring and will start this summer.

On the Arlington Campus, 200 additional spaces have been created due to a partnership with nearby FDIC. Students, faculty, and staff may trade in their decals and park in the FDIC covered lot after 5:30 p.m. Monday through Thursdays during the academic semesters.

Another new service being considered for the fall is a shuttle bus that will run between the Prince William and Fairfax Campuses to make commuting and getting to and from classes smoother. Future improvements under consideration include an additional 800-1,000 car parking deck in Lot B and electronic signage that will let drivers know where parking is available.

If you have any ideas or suggestions, contact Bumgarner at x32828 or

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