Penny Smith Is Named December Employee of the Month

Posted: November 29, 2011 at 1:05 am, Last Updated: November 28, 2011 at 2:25 pm

By Erin Cushing

When a university faculty member has to travel for business, the process of getting approval and reimbursement can seem confusing and never ending. Luckily for Mason employees, Penny Smith makes the procedure pain-free as the travel supervisor for Accounts Payable. Her dedication and enthusiasm for her work are major reasons why she was named December’s Employee of the Month.

As travel supervisor, Smith helps employees navigate the Travel Request System and answers any questions they might have, right through the approval and reimbursement process. She also reviews invoices that include travel expenses to ensure that university and state policies are upheld.

Her nominators laud her for her commitment to her work and her willingness to go above and beyond the call of duty to make sure that all parties involved in the travel arrangement procedure are satisfied.

“Penny’s work ethic, extensive knowledge and professionalism are to be commended and set as an example for other employees,” says nominator Quyen Le, the assistant director of Accounts Payable.

Time and again the nominators praised Smith for her ability and willingness to explain procedures to other employees seeking travel reimbursement.

“She has always been very helpful and [has] gone the extra mile to be sure everything is done correctly,” explains Carolyn Marsh, administrative assistant to the Men’s Basketball Office. “Penny lets you know if there is a problem and what is needed to correct it. She has always been helpful in explaining the travel policies.”

In addition to her regular role as travel supervisor, Smith has taken on additional responsibility. She trains, leads and motivates her staff, and oversees travel voucher processing.

“When I was initially told of the [Employee of the Month] award, I was a bit surprised,” says Smith. “As the day progressed, I thought, ‘Wow, what an honor!’ I am very appreciative of the recognition.”

President Alan Merten will present Smith with the award on Thursday, Dec. 1, at 3 p.m. in his office in Mason Hall, Room 103. Friends, family and co-workers are all encouraged to attend the ceremony.

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