Bentley Is Employee of the Month for May
Posted: May 1, 2000 at 1:00 am, Last Updated: November 30, -0001 at 12:00 am
By Sabrina Tillman
Cynthia Bentley, coordinator of circulation and reserves in the Johnson Center Library (JCL), works under the philosophy that patrons are a priority, not an interruption of her job. This is one of the reasons she has been named May employee of the month.
“Library work is about public service,” says reference/instructional services librarian James Young. “[Cynthia] understands this, first and foremost.”
Bentley, who manages both the circulation desk in the JCL and the reserve operations for the Arlington, Fairfax, and Prince William Campuses, believes that it is her job to educate patrons who are often unfamiliar with the policies and procedures of the library. In addition to overseeing the daily operations of circulation and reserves, Bentley helped set up the circulation desk at the Arlington Campus Library and helped with the training of new staff members. During the summer, she helped with the movement of journals from the Fairfax Campus to the Arlington Campus.
Along with her responsibilities as a coordinator in the university library system, Bentley remains dedicated to providing quality service to library users. She credits both her customers and her coworkers for providing the motivation she has needed to commute from Clinton, Md., for the past four years. It is this love for helping others that prompts Bentley to provide outstanding service.
“Ms. Bentley personifies the caliber of staff that George Mason University seeks to recognize and develop,” says Ruth Kifer, associate university librarian for distributed libraries.
When Bentley is not working, she enjoys spending time with her “top priorities”–her husband and three sons–in addition to going to church and singing gospel music.