New Policy for Protecting Outgoing Mason E-Mail

Posted: June 22, 2010 at 1:00 am, Last Updated: June 21, 2010 at 3:10 pm

During the last year, a number of Mason e-mail accounts were infected by viruses or used maliciously to send out spam and phishing e-mail attacks. These incidents hurt the reputation of the university and caused Internet service providers to block Mason’s outgoing e-mail messages.

To prevent the blockage of outgoing mail, the Information Technology Unit (ITU) has begun scanning and filtering outgoing e-mail much the same way inbound e-mail is currently scanned and filtered. The ITU scans outgoing mail only to identify and repair e-mail accounts compromised by viruses, spam and phishing attacks.

E-mail users do not need to take any action. The ITU e-mail team implemented the required system changes directly to the e-mail servers.

When ITU e-mail engineers monitor outbound e-mail traffic to detect malicious activity, the amount of phishing e-mail sent out from the Mason network is limited, and the likelihood that Internet service providers will block Mason outbound e-mail is significantly reduced.

For more information, including a breakdown of procedures when a compromised e-mail account is identified, see the policy.

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